Global Capacity Planning Manager

Job Overview

The Global Capacity Planning Manager has the primary responsibility of ensuring that global production capacity in all sites aligns with customer demand across all regions worldwide. During SHL’s transition from a single site approach to a global production setup, this role will develop and implement a global production strategy that aligns with the organization’s overall business goals. On a day-to-day basis, the Global Capacity Planning Manager maintains a balance between supply and demand to meet global customer needs efficiently and ensures customer satisfaction across global operations. The position optimizes production schedules, solves bottleneck (capacity constraints) and ensures timely delivery of products.

Main Responsibilities

• Capacity Planning: Assess production capabilities at all sites to ensure they meet forecasted demand. Plan and allocate production resources efficiently across various locations together with local teams.
• Production Scheduling: Together with local teams, develop and manage production schedules that align with global demand forecasts. Ensure production plans are feasible and optimized for efficiency.
• Inventory Management: Monitor inventory levels across our sites to ensure they are aligned with production plans. Balance the need for sufficient stock to meet demand without overproducing.
• Coordination and Collaboration: Work closely with global customer demand and supply planners as well as local production planners to balance capacity effectively. Communicate production plans and changes to all relevant stakeholders.
• Process Standardization: Develop and implement standardized operating procedures (SOPs) across all production sites to ensure consistency and quality.
• Technology and Systems Integration of ERP and Planning Systems: Implement and manage ERP utilization and production planning systems to enable real-time data sharing and decision-making across global sites.
• Automation and Innovation: Leverage new technologies such as IoT, AI, and automation to enhance production efficiency and data accuracy.
• Performance Monitoring: Track key performance indicators (KPIs) such as production efficiency, order fulfilment rates, and inventory turnover. Identify areas for improvement and implement corrective actions as needed.
• Risk Management: Identify potential hazards to production capacity and develop contingency plans. Mitigate risks related to production capacity, such as equipment failures or supply shortages.
• Continuous Improvement: Implement best practices in production planning and supply chain management. Drive initiatives to improve production processes, reduce costs, and enhance overall efficiency.

Professional Experience & Specific Skills

Mandatory

• 5+ years’ professional experience in roles related to production planning, manufacturing, supply chain management, or operations management, preferably in a global context.
• Problem-Solving & Analytical Skills: Capable of identifying issues in complex environments and developing practical solutions in the fast-paced environment of a hyper growth organization.
• Communication Skills & Cultural Awareness: Strong ability to communicate and coordinate plans and changes effectively across various teams, hierarchical levels and cultural differences.
• Technical Proficiency: Proficiency with ERP systems, advanced planning tools, and other relevant technologies.
• Project Management: Proficient in managing multiple projects and coordinating activities across different departments.
• High level of business acumen and customer centricity

Desirable

• This role requires a combination of strategic vision, technical expertise, and strong leadership capabilities.

Relevant Qualification/education and training

• Bachelor’s or Master’s degree in (Industrial) Engineering, Business Administration, Supply Chain Management, or a related field
• SAP ERP (HANA S4) is a must. Other computer skills: Advanced Planning System (e.g. SAP IBP) skills, Microsoft suite

Language skills

Mandatory

• Excellent verbal and written communication skills in English

Desirable

• (Swiss) German, Mandarin

We Offer

• A company culture Focusing on our Customers, Operating with Ethics and Integrity, Driving Simplicity, Learning, Improving & Delivering Together.
• A multicultural team and modern working environment with state-of-the-art facilities and technologies.
• Challenging assignments in a fast growing and innovative industry.
• Various opportunities for personal and professional development within a global organization.
• Flexible hours and hybrid working policy.  
• Centrally located office in Zug, very close to the train station. 

Interested in joining SHL Medical and in supporting us with your expertise and personality? Then we look forward to receiving your application including your CV, motivation letter, and all other relevant documents to our Talent Acquisition Department at RecruitCH@shl-group.com.