Global social media policy
Purpose
The SHL Medical Website is implementing an external social media policy to promote transparency and raise awareness of the company's utilization of its owned social media channels. The policy will outline the social media activities and specify the boundaries within which we operate. Its primary objective is to ensure that our interactions on social media platforms align with our company's values and adhere to ethical standards, as well as comply with legal and regulatory requirements.
Scope
This policy, which applies to all users who engage with SHL Medical's social media networks, will be available to the public on our website, www.shl-medical.com. The primary objective of making this policy publicly available is to ensure transparency and promote awareness among our stakeholders regarding SHL Medical's social media practices. By making the policy accessible to the public, we aim to provide clear guidelines and expectations for stakeholders who engage with our social media channels. This accessibility allows individuals to understand their roles and responsibilities when interacting with our social media platforms.
Responsibility and authority
The SHL Global Communications & Marketing Operations Department within SHL Medical is responsible for implementing, managing, and enforcing this policy to ensure compliance throughout the company.
Introduction
Welcome to our global Social Media Policy page. We are excited to connect with you through our various social media channels. Here, we would like to present a set of simple and clear "house rules" that outline how SHL Medical engages and responds on social media to ensure a safe and enjoyable experience for all. This page establishes the terms and conditions governing the use of SHL Medical’s social media channels as listed in the following section. This includes uploading content to SHL Medical’s social media channels, contacting other users on and through our social media channels, linking to our social media channels, or interacting with our social media channels in any other way. By utilizing our social media platforms, you acknowledge and consent to comply with the terms and conditions outlined in the next chapters.
Ownership of our global Social Media Channels
The following official SHL Medical social media accounts are owned and moderated by SHL Medical:
How we manage and moderate our Social Media Channels
We reserve the right to moderate all content published on our social media channels. At our discretion, we may temporarily or permanently withhold the publication of such material. Additionally, if we moderate content that has already been published on our social media channels, retain the authority to immediately, temporarily, or permanently remove any posts you have published or shared.
Additionally, we retain the right to immediately, temporarily, or permanently revoke your access to some or all of our social media channels if you fail to comply with the terms and conditions outlined in this policy. We are not obligated to provide prior notice of such actions or decisions. Please note that while we strive to moderate our channels, there may be instances where they are abused by third parties, and we cannot guarantee that inappropriate third-party content will never appear on such channels. We disclaim any liability for any loss or damage arising from the use of our social media channels by any user who breaches these terms, whether the content is moderated or not. In cases where a breach of these terms and conditions occurs, we may take appropriate action as we deem necessary.
We reserve the right to delete any posts, messages, or comments (including images, videos, links, and other content). Additionally, we reserve the right to contact you if we receive complaints regarding posts you have published on our social media channels, or may request the removal of a post if it does not comply with our terms which are directly associated with SHL Medical if:
- Your post relates to a customer-specific product or service
- Your post contains health or medical advice
- You are posting on behalf of the company, and you are not authorized to do so
- Your contribution is derogatory or illegal, threatens other people, or glorifies violence
- Your contribution is unrelated to a specific topic or the company’s original post topic
- Your post is factually inaccurate or inappropriate
- Your contribution contains personal information, e.g., names of persons, e-mail addresses or telephone numbers, company employees, customer employees or partners
- Your contribution violates local law, copyright, or the intellectual property of another person or entity
- Your post has a commercial purpose, e.g., to sell products and services or to gain fans and followers
- Your posts are excessively repetitive and/or disruptive to the community or spam, such as walls of text, link collections, and the like
- Your post contains proprietary, confidential, or sensitive information
- Your post contains obscene, libellous, offensive, abusive, defamatory, discriminatory, degrading language or content (including images, videos, and links)
- Your post does not comply with LinkedIn, Facebook, X, Vimeo, or YouTube policies and terms of use
- Your post includes any other content we deem necessary for removal in accordance with our policies and guidelines
We exclude our all liability (do not accept any fault) for the actions we may take in response to breaches of these terms and conditions.
Third-Party websites and providers
Our website contains links to third-party websites and providers that are not controlled by SHL Medical. We are not responsible for the privacy practices, the content of these websites, or their availability. By accessing these websites, you assume all risks associated with their use. SHL Medical assumes no liability for damages or losses that may arise from using third-party websites or providers. Before providing any personal information on these sites, including social networking sites such as LinkedIn, Facebook, X, Vimeo, YouTube, and other channels used by SHL Medical, we encourage you to review their privacy policies and terms and conditions.